Terms and Conditions

Effective Date: 29 July 2026

Welcome to Natural Galaxy Private Limited ("Company", "we", "our", or "us"). These Terms and Conditions govern your use of our website, products, and services. By accessing or using our website, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.

1. Company Information

Natural Galaxy Private Limited

Corporate Identification Number (CIN): U20237AP2023PTC112638

Registered Office:

LIG-152, AP Housing Board Colony,

Nallapadu, Guntur,

Andhra Pradesh – 522005,

India.

2. Acceptance of Terms

By accessing or using this website, you confirm that:

1. You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
2. You agree to comply with all applicable laws and regulations.
3. You agree to these Terms and Conditions in full.

3. Products and Services

Natural Galaxy Private Limited offers natural wellness and personal care products under its brands, including PRAVEDAN.

Our products are intended for personal use only and must not be resold without our written authorization.

4. Product Information

We strive to ensure that all product descriptions, images, ingredients, and specifications displayed on the website are accurate.

However:

1. Product images are for illustration purposes only.
2. Packaging, labels, and colors may vary slightly.
3. We reserve the right to update product information without prior notice.

5. Pricing

1. All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.
2. Prices are subject to change without prior notice.
3. Applicable taxes and shipping charges will be added during checkout where required.

6. Orders

We reserve the right to:

1. Accept or reject any order.
2. Limit product quantities.
3. Cancel orders due to pricing errors, stock unavailability, suspected fraud, or other legitimate reasons.

If payment has already been received for a cancelled order, any applicable refund will be processed according to our Refund Policy.

7. Payments

We accept payments through secure payment gateways provided by authorized third-party payment service providers.

We do not store your complete debit card, credit card, or banking credentials on our servers.

8. Shipping and Delivery

Delivery timelines are estimates and may vary depending on:

1. Delivery location
2. Weather conditions
3. Courier service availability
4. Public holidays
5. Other unforeseen circumstances

Natural Galaxy Private Limited is not responsible for delays caused by third-party logistics providers after dispatch.

9. Returns, Refunds, and Cancellations

Returns, refunds, and cancellations are governed by our separate policies available on this website.

Please review those policies before placing an order.

10. Use of Website

You agree not to:

1. Use the website for unlawful purposes.
2. Upload viruses or malicious software.
3. Attempt unauthorized access to our systems.
4. Copy, reproduce, or distribute website content without permission.
5. Interfere with website functionality.

11. Intellectual Property

All content on this website, including but not limited to:

1. Logos
2. Product names
3. Images
4. Graphics
5. Text
6. Product designs
7. Website design
8. Icons
9. Videos

are the intellectual property of Natural Galaxy Private Limited or are used with appropriate permission.

Unauthorized use is prohibited.

12. User Accounts

If you create an account, you are responsible for:

1. Maintaining the confidentiality of your login credentials.
2. Restricting access to your account.
3. Providing accurate information.
4. Updating your information when necessary.

You are responsible for all activities occurring under your account.

13. Health Disclaimer

Our products are intended for personal care and general wellness.

They are not intended to diagnose, treat, cure, or prevent any disease.

Individual results may vary depending on skin type, allergies, and personal conditions.

Customers are encouraged to review product ingredients carefully before use. If irritation or an allergic reaction occurs, discontinue use and consult a qualified healthcare professional.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Natural Galaxy Private Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

1. Use of our products
2. Use of the website
3. Delayed deliveries
4. Service interruptions
5. Third-party actions
6. Technical errors

Our total liability shall not exceed the amount paid for the relevant product or service.

15. Third-Party Links

Our website may contain links to third-party websites for your convenience.

We do not control or endorse those websites and are not responsible for their content, privacy practices, or services.

16. Privacy

Your use of this website is also governed by our Privacy Policy.

By using the website, you consent to the collection and use of your information as described in our Privacy Policy.

17. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time.

Updated versions will be posted on this page with a revised Effective Date.

Continued use of the website after changes constitutes acceptance of the updated Terms.

18. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts in Guntur, Andhra Pradesh, India.

19. Contact Us

For any questions regarding these Terms and Conditions, please contact:

Natural Galaxy Private Limited

Registered Office:

LIG-152, AP Housing Board Colony,

Nallapadu,

Guntur,

Andhra Pradesh – 522005,

India.

Email: naturalgalaxypvtltd@gmail.com

Website: www.naturalgalaxy.in

Last Updated: 29 July 2026