Privacy Policy

Effective Date: 29 July 2026

Natural Galaxy Private Limited ("Company", "we", "our", or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or interact with our services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Company Information

Natural Galaxy Private Limited

Corporate Identification Number (CIN): U20237AP2023PTC112638

Registered Office:

LIG-152, AP Housing Board Colony

Nallapadu, Guntur

Andhra Pradesh – 522005

India

2. Information We Collect

We may collect the following categories of information:

Personal Information

1. Full Name
2. Email Address
3. Mobile Number
4. Billing Address
5. Shipping Address
6. PIN Code
7. City and State
8. Country
9. Order Details

Payment Information

Payments are processed securely through authorized third-party payment gateways.

We do not store your complete:

1. Credit Card Number
2. Debit Card Number
3. UPI PIN
4. Net Banking Password
5. CVV

Technical Information

We may automatically collect:

1. IP Address
2. Browser Type
3. Device Information
4. Operating System
5. Website Usage Data
6. Pages Visited
7. Date and Time of Visit
8. Cookies and Similar Technologies

3. How We Use Your Information

Your information may be used to:

1. Process and fulfill your orders.
2. Deliver products and services.
3. Communicate order updates.
4. Respond to customer inquiries.
5. Improve our website and services.
6. Personalize your shopping experience.
7. Send promotional offers (only where permitted or with your consent).
8. Prevent fraud and unauthorized activities.
9. Comply with legal obligations.

4. Cookies

Our website may use cookies to:

1. Remember your preferences.
2. Improve website performance.
3. Analyze website traffic.
4. Enhance user experience.
5. Maintain shopping cart information.

You may disable cookies through your browser settings, although some website features may not function properly.

5. Sharing of Information

We do not sell or rent your personal information.

We may share your information only with:

1. Payment gateway providers
2. Shipping and courier partners
3. Technology service providers
4. Government authorities where required by law
5. Professional advisors such as auditors or legal consultants, where necessary

All such parties are expected to use your information only for legitimate business purposes.

6. Data Security

We implement reasonable administrative, technical, and organizational safeguards to help protect your personal information from unauthorized access, alteration, disclosure, or destruction.

While we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as necessary to:

1. Complete transactions
2. Provide customer support
3. Meet legal and regulatory requirements
4. Resolve disputes
5. Maintain business records

When no longer required, information is securely deleted or anonymized where appropriate.

8. Your Rights

Depending on applicable laws, you may have the right to:

1. Access your personal information.
2. Request correction of inaccurate information.
3. Request deletion of your personal information, subject to legal obligations.
4. Withdraw consent for marketing communications.
5. Request a copy of your personal information where applicable.

Requests may be subject to verification and applicable legal requirements.

9. Marketing Communications

With your consent or where permitted by law, we may send:

1. Product updates
2. Promotional offers
3. Newsletters
4. New product announcements
5. Company updates

You may unsubscribe from marketing communications at any time by using the unsubscribe link or contacting us directly.

10. Children's Privacy

Our website is not intended for children under the age of 18.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it.

11. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of those websites. We encourage you to review their privacy policies before providing personal information.

12. Product Information Disclaimer

Information provided on this website regarding herbal, wellness, or personal care products is intended for general informational purposes only.

Our products are not intended to diagnose, treat, cure, or prevent any disease. Individual experiences may vary.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements.

The updated version will be posted on this page with a revised Effective Date.

Your continued use of the website after any changes constitutes acceptance of the updated Privacy Policy.

14. Governing Law

This Privacy Policy shall be governed by the laws of India.

Any disputes arising from this Privacy Policy shall be subject to the exclusive jurisdiction of the competent courts in Guntur, Andhra Pradesh, India.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Natural Galaxy Private Limited

Registered Office:

LIG-152, AP Housing Board Colony

Nallapadu, Guntur

Andhra Pradesh – 522005

India

Email: naturalgalaxypvtltd@gmail.com

Website: www.naturalgalaxy.in

Last Updated: 29 July 2026

Note: If your website targets customers in India, this Privacy Policy should be reviewed to ensure compliance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act), and any other relevant regulations.